Business Software as a Service

Applications that Solve Real Business Problems

Small and Start Up Businesses

Common challenges facing smaller or newer business are manifold, but include to name just a few:

  • Limited resource

  • Limited funds

  • Multiple simultaneous internal projects and initiatives

  • Multiple simultaneous customer projects and initiatives

  • Conflicting priorities

  • Scarcity of timely accurate Management Information (MI)

All too often smaller businesses are forced to operate with a plethora of systems that are that have evolved over time having been implemented tactically to address specific business problems or are managing the business from desktop applications such as MS Excel or MS Access with a series of ad-hoc spreadsheets and databases, at best residing in shared folders on the corporate fileserver, or at worst sat on an individual PC’s or laptops.

Larger or more mature organisations have, either through strategic planning or necessity, deployed systems to assist them in addressing some of the challenges identified above and in so doing have gained a competitive advantage over those businesses large or small, who have not. 

Our goal is to level the playing field for all organisations wishing to improve the way they manage their business and projects and also streamline the way they collaborate with employees, customers and partners, by providing disruptive integrated business applications that are not only functional and performant but that are affordable and represent value for money to our customers.

In line with the recent trend towards, and the general acceptance of, online software service provision, we have developed the Bizini Cloud. We have broken down a complex platform into a series of preconfigured functional modules and made them available either via a browser or mobile application. These modules address specific business function challenges such as:

  • Project Management

  • Salesforce Management

  • Helpdesk/Service Management

Customers then have the ability to mix and match the modules according to their needs or priorities and because each module is a subset of the same platform when you bring them together they are already fully integrated, including the dashboards and reporting.  A fully featured version of the platform is also available that extends the functionality into all areas of a business, indeed this website is built on the CMS provided by the full platform. 

We only charge for the resources that you use, and not for the number of people who have the potential to use them, this means that you can scale your usage both up and down without penalty.

The benefits of this adoption model are:

  • Simplified deployment and reduced timescales

  • Simplified infrastructure and support requirements

  • Reduced risk and capital cost

  • Enables staged implementation based on business priority

  • Improved Business Continuity Options

Bizini Application Modules

Bizini Project

Run successful projects, hit milestones, and track everything whether projects stages, tasks, risks, issues or bugs. Bizini Project helps you move any kind of project across the finish line more efficiently.

With enlightening project views, conversations and dashboards, Bizini Project enables disparate matrix teams to move projects from inception to closure. See and share the progress for any project with any stakeholder, without scheduling a status meeting or sending an email.

Bizini Sales

Increase the number of leads, find and win more customers and increase sales volumes. Bizini Sales provides the information you need to make the correct decisions more quickly.

Enlightening views enable a 360-degree view of your complete sales cycle, pipeline and activity, enabling you to identify the important deals or trends, spot opportunities, increase efficiency and reduce costs. See the progress of any deal without making a phone call or sending an email. Reward success and eliminate poor performance

Bizini Service

Improve customer satisfaction and increase customer retention. Service Cloud provides the tools that your service colleagues need to keep your customers happy.

Bring all of your support inquiries together in one easy-to-use application. Service Cloud enables you to provide a personalised service on various channels. Whether by phone, email or web quickly route their requests to agents who can access the complete customer history. Attract, retain and delight more customers, grow your company into a more customer-focused organization.

Bizini Operations

Fully integrated business function modules that help you streamline your Operations. Manage your customers service requests with ticket generation and pro-active Service Level monitoring. Stay on top of leads, prospects, opportunities and quotes. Run successful projects, hit milestones, and track everything.

Improve operational efficiency, Bizini Operations enables a consistent 360o view of business activities from a single portal with integrated reporting, dashboards and “Social” collaboration tools, any time, any place on any device.

Read more about the Bizini Cloud Platform

Bizini Principles

The Bizini Cloud Model is predicated on four pillars that span all modules

Any Time Any Place Any Device

"Any Time Any Place on Any Device" has been a guiding principle since day one, it’s in our DNA as referenced by our name (for those of you who are old enough). Being out of the office no longer means you have to be out of the loop, the Bizini Cloud is perfect for any business with employees who are not tied to the office for whatever reason.

Save time and cost and make better decisions faster by connecting your mobile workforce to your systems in real-time. The need for business to share information and data whilst on the move is now a necessity rather than a convenience and companies who are doing it already are seeing dramatic results.

Social and Collaboration

Collaboration drives results and efficiencies which is why Collaboration and Social features are one of the Bizini Pillars. The Bizini Cloud enables you to drive engagement and keep everyone informed in real time and on-the-go.

Communicate with clarity and transparency, collaborate in teams, share and review documents, track and follow projects and manage tasks or tickets on any device. Join the conversation, working with colleagues, customers and partners has never been simpler.

Software as a Service

Bizini understands that new and small businesses are often constrained when it comes to IT. That’s why the SaaS model is one of the Bizini Pillars.

We will deploy, host and maintain your service, we will back-up your data and we will monitor the system to ensure that the service is available for you to use whenever and wherever you need it. We will not charge you for adding new users, or sending “too many” invoices and there are no “hidden” costs. All you need is a browser and an internet connection and you are at the office, any time, any place, on any device; no software, no licences, no IT infrastructure just one predictable resource based monthly fee.

Integrated Management Information

Management information is a Pillar because agile information management enables optimum decision making, which in turn improves efficiency and results, delivering measurable competitive advantages.

All too often MI is used as a reactive response to an adverse situation and as such, the value and assistance it can provide is often undermined. 

Be ahead of the curve by putting consistent, consolidated, real-time access to information on all your business activities literally, at your fingertips, whenever you want it, wherever you happen to be.

Contact Us Now For More Information 

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