Collaboration Drives Results
Communicate with clarity and transparency, the Bizini Cloud enables you to drive engagement and keep everyone informed in real time and on-the-go.
Working with colleagues, customers and partners has never been simpler. Join the conversation and collaborate in teams, share and review documents, track and follow projects and manage tasks or tickets on any device.
Social and Collaboration
Social is the broad term for internet-based tools used on PCs, laptops, tablets and smart phones to help people make contact, keep in touch and interact.
It is now widely accepted that Social and collaborative communities within a business transform customer engagement and provide an innovative way for organizations to extend their reach and provide higher value support for their customers, partners, and employees.
Businesses of all sizes strive to improve employee productivity and increase customer retention. When organizations encourage a collaborative environment, decisions are made more quickly, and communication boundaries or hurdles are removed. Knowledge sharing among peers improves output and reduces errors. Internal communities help employees become more successful due to easier access to subject matter experts and improved flow of information.
Internal collaboration on social communities helps organizations achieve new levels of productivity, which boosts morale, builds a spirit of teamwork, and helps retain top employees. They also offer a means to lower support costs and improve business performance.
Business process improvements occur through shared knowledge and easier access to content. Internal productivity shows gains due to reducing delays in finding information that is often stored across several databases or departments.
Social communities can also deliver quantifiable savings for customer support when extended outside of the traditional organisational boundaries.
The Bizini Cloud
The Social and collaboration capabilities of the Bizini Cloud provides employees, customers and partners with one place to stay informed and find the people, information and expertise they need, when they need it.
Keep everybody in the loop with conversations - Management can reach out everyone ensuring clarity and consistency, HR can post on-boarding and benefits information, Marketing can spread the news. Everyone can ask questions, give feedback and work together to translate ideas into action, all using a familiar social network user interface and unlike email, your messages never get lost.
Choose who sees what - Individuals remain in control as they can restrict who can see their posts to just specific people, certain tasks, tickets or projects, entire groups, or the whole company.
Know what’s happening anywhere - Instantly see what colleagues are sharing for a snapshot of what’s going on in your company at any given moment, or follow tasks, tickets or projects that are of particular interest to automatically receive updates.
Solve problems quickly – Know who is online and chat to them using Presence and Instant Messaging to generate new ideas, uncover new opportunities, and solve tough problems.
Stay on top of every deadline - Add your own custom dates and events, or just see what's on the horizon for your projects.